3dky Terms & Conditions — Full terms governing use of the platform

01 General Terms & Eligibility

These Terms & Conditions ("Terms") constitute a legal agreement between the organization operating the 3dky platform ("3dky", "we", "us") and the user of the platform ("you", "user"). Accessing the website at www.3dky.org, creating an account, or using any service on the platform means you have read, understood, and agreed to abide by these Terms.

Conditions for Accepting Terms

You accept these Terms & Conditions by any of the following actions:

• Accessing the 3dky website or app
• Completing New Account Registration
• Playing any game or placing any bet on the platform
• Completing Any Financial Transaction
• Continued Use of the Service

Applicable Law & Jurisdiction

It is entirely the user's responsibility to comply with the local laws applicable to using 3dky's services. Laws governing online gaming and betting vary by country and region. You are responsible for ensuring that using such services from your location is lawful. 3dky does not claim to operate in violation of any country's laws.

Terms Language

These Terms & Conditions are published in Bengali. In the event of any dispute over interpretation, 3dky's official interpretation shall be considered final.

02 Account Registration & Eligibility

Eligibility Requirements

To create and use an account at 3dky, the following conditions must be met:

• Minimum age 18 years (or the legal age in your country, whichever is higher)
• Individuals who are legally entitled to use online gaming services
• You are opening this account in your own name and for your own use — not on behalf of anyone else
• Account has not been previously closed by 3dky
• All information provided at registration is truthful and accurate

One person, one account

Each person may hold only one account. If multiple accounts are found under the same individual, 3dky reserves the right to close all accounts and forfeit the balances. Attempting to earn bonuses or rewards by creating multiple accounts is strictly prohibited.

Accuracy of Account Information

All information provided at registration — name, date of birth, address, and contact details — must be accurate and complete. If your details change, please update them in your account settings or contact us at [email protected]. Creating an account with false information is a breach of these terms.

Account Security Responsibility

Keep your account login credentials (email and password) strictly confidential. You are responsible for all activity that occurs on your account. If you suspect any unauthorized access, contact [email protected] immediately.

Account Verification (KYC)

3dky may verify a user's identity at any time. A national ID, passport, or other government-issued document may be required. Withdrawals and other activities may be restricted until verification is complete.

03 Betting & Gaming Terms

Bet Acceptance & Rejection

3dky reserves the right to accept or refuse any bet. A bet is not confirmed until you receive a confirmation message. If a bet is not confirmed due to a technical issue or server failure, it will be considered void and the stake will be refunded.

Minimum & Maximum Bet Limits

Minimum and maximum bet limits apply to each game or betting market. These limits are visible within the game interface. 3dky reserves the right to change these limits at any time.

Game Results & Disputes

For Live Casino games, the result announced and recorded by the dealer is final. For RNG-based games, the outcome generated by the certified RNG system is final. These results cannot be changed unless there is evidence of a technical fault.

Prohibited Strategies & Fraud

The following activities are strictly prohibited:

• Placing bets using bots or automated software
• Using another user's account credentials
• Exploiting multiple accounts for unfair advantage
• Accessing the platform through hacking or any other unauthorized means
• Deliberately exploiting technical errors or glitches
• Conducting money laundering or any other illegal financial activity

If such activity is detected, the account will be closed immediately and the relevant authorities may be notified.

Sports Betting Special Terms

For Sports Betting, the odds in effect at the time the bet is placed will apply. Bets cannot be reconsidered after results are announced. In the event of a match being postponed or cancelled, 3dky's specific policies will apply — see the FAQ section below for details.

04 Payment & Financial Transaction Terms

Deposit Terms

The payment method used to deposit funds at 3dky must be registered in your own name. Using another person's payment method is strictly prohibited. Once a deposit is completed, the amount is typically credited to your account balance within a few minutes, though processing times may vary depending on the payment method and network conditions.

Withdrawal Conditions

The following conditions apply to withdrawals:

• Withdrawals are only available after account verification (KYC) is complete
• Withdrawals are generally processed via the same method used for the original deposit
• Minimum withdrawal amount applies — check your account for details
• Processing times vary depending on the payment method
• Additional verification may be required for large withdrawal amounts

Bonus & Promotional Offer Terms

3dky may offer Bonuses or promotional offers from time to time. Each Bonus carries its own Wagering Requirement. Please read the relevant terms carefully before claiming any Bonus. Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering amount has been completed.

Currency & Conversion

The transaction currency on 3dky is as stated on the platform. Exchange rates apply for transactions in different currencies. Any conversion fees will be disclosed at the time of the transaction.

05 Responsible Gaming Policy

3dky places responsible gaming at the top of its priorities. We believe gaming is entertainment — not a source of income. Every user should be in control of their own gaming behavior.

Age Verification

3dky strictly prohibits underage gambling. Age is verified at registration, and additional proof may be requested at any time. Any account found to belong to a minor will be closed immediately.

Limit-Setting Features

Users can set the following limits for themselves:

• Daily, weekly, or monthly deposit limits
• Daily or Weekly Loss Limits
• Time limit per session
• Maximum bet amount per single wager

Self-Exclusion Option

If you find it difficult to control your gambling, you can use the Self-Exclusion option. Your account can be suspended for a set period (from 6 months to permanent). Attempting to open a new account during a Self-Exclusion period will be treated as a breach of the rules.

Support & Referrals

If you're experiencing gaming-related issues, we can refer you to professional support. Contact us at [email protected] or visit our Responsible Play Page View.

06 Privacy & Personal Data Protection

3dky takes user privacy seriously. This section outlines the key principles — for full details, please refer to our Privacy Policy Read.

What Information Is Collected

• Personal information provided at registration (name, email, address)
• Documents Submitted for Identity Verification
• Financial Transaction Records
• Device information, IP address & browsing activity
• Gaming History & Account Activity

Purpose of data use

Collected information is used for the following purposes:

• Account Management & Identity Verification
• Processing financial transactions
• Fraud & Illegal Activity Prevention
• Customer Support
• Implementation of Responsible Gaming Policy
• Meeting Legal Obligations

Data Sharing & Third Parties

3dky does not sell user personal data to advertisers or third parties. However, limited information may be shared for payment processing, identity verification, and legal compliance.

Data Protection

All data is stored and transmitted via SSL encryption. Advanced security measures are in place to prevent unauthorized access to account information.

07 Account Closure & Service Changes

Account Closure at the User's Request

You can close your account at any time by sending a request to [email protected]. Please withdraw any remaining balance before closing your account. Any balance remaining after closure will be held securely and returned upon successful verification.

Account Closure by 3dky

3dky may suspend or close an account for any of the following reasons:

• Any Breach of Terms
• Registering with false information
• Evidence of fraud or illegal activity
• Operating multiple accounts
• Refusal or failure of KYC verification
• Instructions from legal or regulatory authorities

Service Changes & Updates

3dky reserves the right to modify, suspend, or discontinue any part of its services, game offerings, payment methods, or platform features at any time. Users will be notified in advance of any significant changes wherever possible.

Terms Updates

3dky reserves the right to modify these Terms & Conditions at any time. The date of any changes will be noted on this page. Continued use of the platform after changes have been made will be deemed acceptance of the updated Terms & Conditions.

08 Disclaimer & Limitation of Liability

Gaming Risks

Online gaming and betting carry financial risk. 3dky does not guarantee winnings in any game and is not liable for any losses incurred by users. Each user is solely responsible for their own decisions.

Third-Party Services

3dky uses third-party game providers, payment gateways, and other services. 3dky is not directly liable for issues arising from these third-party services, but will endeavor to assist in resolving them.

Technical Issues

3dky is not liable for losses incurred due to service unavailability caused by server downtime, internet connectivity issues, or other technical reasons. However, we are committed to keeping such occurrences to a minimum.

Official Partnership Disclaimer

3dky is not an official partner of any government agency, central or commercial bank, mobile financial service (bKash, Nagad, Rocket, etc.), or any other financial institution. Any mention of brands or trademarks is for informational purposes only and does not imply endorsement or partnership.

09 Contact & Complaints Process

For any questions, clarifications, or complaints regarding these Terms & Conditions, please reach out through the following:

When submitting a complaint, please include as much detail as possible — your account ID, the date and time of the incident, and the relevant transaction details. This helps us resolve your issue faster.