3dky Play Responsibly — Set Your Own Limits for Enjoyment
Problems begin when gaming goes beyond entertainment. 3dky believes every user can play with awareness and intention. This page covers budgeting, limit-setting, Self-Exclusion, and how to recognize problem gaming in detail.
- I play within my set budget
- Gaming is my entertainment, not my income
- I stop immediately when I'm losing
- I make time for family and other activities beyond gaming
- I don't chase losses with more bets
- I never play with borrowed money or skip bills to play
If all of the above apply to you, you are gaming responsibly.
What 3dky Offers for Responsible Gaming
3dky's six core commitments to player safety
Budget Limit Setting
Set your own daily, weekly, or monthly deposit limits — reductions take effect immediately, while increases require a waiting period.
Session Time Limit
Set a time limit for how long you play in one session. When the time is up, the platform will notify you automatically.
Loss Limit
Set the maximum loss you are willing to accept within a given period — once the limit is reached, betting will stop automatically.
Take a Break Option
Take a temporary break — from 24 hours up to several weeks. Your account stays active during this time, but gaming will be suspended.
Self-Exclusion
The option to suspend your account for an extended or permanent period. This is the most effective step when gaming becomes a problem.
Age Verification
A strict age verification process is in place to keep minors completely away from gaming.
3dky's commitment: Gaming is a form of entertainment — not a source of income. No promotion or reward is designed to push users beyond their limits. Your well-being is our top priority.
01 What Responsible Gaming Means
Responsible gaming means playing in a way that does not negatively affect other areas of your life — your family, work, health, or finances. It is not a set of rules; it is a mindset.
The core idea behind responsible gaming at 3dky is simple — you control the game, not the other way around. Before you start playing, decide in advance how long you will play and how much BDT you are willing to spend. Setting those limits yourself and sticking to them is what responsible gaming means.
When does gaming become a problem?
Most people enjoy gaming in a controlled way. For some, however, it can become a habit that spirals beyond their limits. Problem gambling is a mental health issue — not a personal weakness. It can happen to anyone, and seeking help is an act of courage.
Keep in mind: There is no guaranteed way to recover gaming losses. The thought of "just one more and I'll break even" is where the problem begins.
02 Recognizing the signs of problem gaming
Review your gaming behaviour regularly. If even one of the warning signs below applies to you, it's time to take notice.
Borrowing to play
You are betting with money meant for bills or emergencies, or borrowing to fund your gaming.
Chasing losses with more bets
Chasing losses by betting beyond your limits out of anger or frustration after a loss.
Losing Track of Time
You are spending far more time playing than planned and cannot stop.
Withdrawal from family and social life
Gaming is affecting your attention toward family, friends, or work.
Feeling restless when unable to play
You feel irritable, anxious, or restless when you're unable to game.
Hiding or being secretive about gaming
You are hiding your gaming activity from family or people close to you.
If any of these signs apply to you, don't blame yourself — this is a recognised issue and it can be addressed. Contact us at [email protected] or use the Self-Exclusion option below.
03 How to Use the Tools That Keep You in Control
3dky provides a range of effective tools to help you stay in control of your gaming behaviour. They can all be easily activated from your account settings.
Setting a deposit limit
Important Rule: Lowering your deposit limit takes effect immediately. However, increasing it requires a mandatory waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.
Setting a Loss Limit
Setting a loss limit means the platform will stop you from placing further bets once you have lost a set amount within a given period. This protects you from chasing losses and incurring further harm.
Session Time Limit
Decide in advance how many hours you want to play in a single session. When the time is up, the platform will notify you and end the session automatically. Extended gaming reduces focus and judgment — a session time limit helps prevent that.
Reality Check messages
At regular intervals, the platform will show you how long you have been playing and your total deposits to date. These reminders may feel uncomfortable — but that's exactly the point. If the numbers make you think you've gone too far, stop.
How to set limits
-
1Log in to your account On 3dky Log In and go to the Profile menu.
-
2Open Responsible Gaming Settings Look for the "Responsible Gaming" option within your account settings.
-
3Choose the type of limit Select which limit you want to set — deposit, loss, or session time.
-
4Enter amount and duration Set a realistic amount based on your budget and habits — erring on the lower side is always the safer choice.
-
5Confirm Save your changes. Reducing a limit takes effect immediately; requests to increase a limit may require a short waiting period.
04 Self-Exclusion — When Taking a Break Is the Best Decision
If you feel your gaming is going beyond limits and simply setting restrictions is no longer enough, Self-Exclusion is a powerful option. It is a voluntary decision that you can make yourself.
Choose Your Self-Exclusion Period
No deposits, bets, or gaming are possible while Self-Exclusion is active. It cannot be reversed before the period ends. Permanent Self-Exclusion cannot be undone.
What Happens During Self-Exclusion
- Unable to log in to your account
- No bets or games can be placed
- Deposits will be completely blocked
- Promotional emails will be turned off
- Your existing balance will remain safe and can be withdrawn subject to verification
How to apply for Self-Exclusion
You can apply for Self-Exclusion directly from the Responsible Gaming section in your Account Settings. Alternatively, email [email protected] with the subject line "Self-Exclusion Request". Our team will process it within 24 hours.
Warning: Attempting to create a new account while Self-Exclusion is active is a breach of our terms and conditions, and may result in all accounts and balances being forfeited.
05 Smart budget management — how much should you play with?
Creating a gaming budget means deciding in advance how much you're willing to spend on entertainment this month. It should be a small portion of your monthly salary or income — never money set aside for savings or essential expenses.
A simple approach to budgeting
| Monthly Income | After deducting essential expenses | Part of Your Entertainment Budget | Gaming Maximum |
|---|---|---|---|
| ৳ 20,000 | ৳ 5,000 remaining | 20% = ৳ 1,000 | ৳ 500–600 |
| ৳ 35,000 | ৳ 10,000 remaining | 20% = ৳ 2,000 | ৳ 800–1,000 |
| ৳ 50,000 | ৳ 18,000 remaining | 20% = ৳ 3,600 | ৳ 1,500–2,000 |
The figures above are for illustration only. Make decisions based on your own situation.
Strategies for sticking to your budget
- Set aside your gaming budget at the start of the month — keep it separate from your main balance
- Set a deposit limit on the platform that aligns with your budget
- When you win, withdraw the funds instead of placing them back as a bet
- Take a moment at the end of the month to review how much you have spent
- Stop gaming entirely during times of financial stress
Important: Never treat gaming as a source of income or a way to pay off debt. Due to the House Edge, all players lose on average over the long run — this is a mathematical fact.
06 Common Myths vs. Reality
There are common misconceptions about gaming that can lead people into trouble. Knowing them makes it easier to make the right decisions.
07 Protection of minors
3dky strictly prohibits anyone under 18 from using the platform. Keeping minors away from gambling is a shared responsibility — ours and yours as a guardian.
Advice for parents and guardians
- Keep device passwords away from children and teenagers
- Use Parental Control software on shared family devices
- Never share your gaming account details with children
- Check your browser history regularly
- If something seems off, let us know at [email protected]
Age Verification Process
Date of birth is verified at registration. Proof of identity or birth certificate may be requested at any time. If a user is found to be underage, the account will be closed immediately and all data will be deleted.
08 Seeking Help — The Brave First Step
If gambling is causing you problems, don't try to handle it alone. Asking for help isn't a sign of weakness — it's the bravest step you can take. Reach out to the 3dky team and we'll provide support and refer you to the right resources.
Get help through 3dky
Email us at [email protected] and let us know you need help managing your gaming. Our team will support you with complete confidentiality — no judgment, no criticism.
Immediate Action
-
1Acknowledge Acknowledging to yourself that there is a problem is the first step toward solving it.
-
2Apply Self-Exclusion Close your account right away — it is the most direct way to remove the temptation.
-
3Let Someone Close to You Know Talk to a family member or a trusted friend — carrying it alone is never easy.
-
4Plan Your Finances If you are running at a loss, stay calm and make a realistic plan rather than panicking.
-
5Seek Professional Help Speak to a mental health professional or counsellor — problem gambling is treatable.
Privacy Guarantee: If you contact [email protected] about a gaming problem, everything you share will be kept completely confidential. You will not face any judgment or penalty — you will receive support.
Take action now — not later.
If you need help with a gaming problem, reach out to our team directly.
[email protected]Ask yourself — how is your gaming going?
Ask yourself these questions regularly — an honest answer is the greatest help you can give yourself
Positive Signs
- Gaming is for entertainment, not a source of income
- I set a budget before I play and stick to it
- I stay in a healthy headspace whether I win or lose
- I only play when I have time left over after work, family, and sleep
- I enjoy other hobbies and entertainment beyond gaming
- After playing, I feel light — not regretful
Warning Signs
- When I lose, I bet again out of anger or frustration
- Family or friends are worried about my gaming
- I've used money from bills or savings for gaming
- I find myself thinking about gaming during sleep, meals, or work
- I want to stop but I can't
- Feeling restless or irritable when not gaming
If any one of the warning signs applies to you: Lower your deposit limit right now or write directly to [email protected]. Taking action while the problem is still small is always the easiest step.
Promotions & Bonuses — Enjoy Them Responsibly
No matter how attractive an offer is, staying within your limits is the real win
3dky occasionally offers promotional deals — bonuses, free spins, or special events. These add value to your entertainment, but you should never break your budget chasing them.
Every promotion comes with its own terms — particularly Wagering Requirements. Read them before claiming any bonus. Accepting a bonus doesn't mean you have to place every bet — enjoy it while staying within your own budget.
Don't let a bonus tempt you into spending beyond your set budget. If you miss one promotion, another will come — but money overspent doesn't come back.
What to know before claiming a bonus
- Wagering Requirement Multiplier
- Bonus Expiry Date
- Which games the bonus applies to
- Whether there is a maximum withdrawal limit
- Whether there is an option to decline bonuses
Learn more Terms & Conditions Read more or send your questions to [email protected].
FAQ
Frequently asked questions about responsible gaming tools and promotional programmes
Changes to protective limits work differently by design — the rules for lowering a limit and raising one are not the same.
Decreasing your deposit limit always takes effect immediately. For example, if you lower your daily limit from BDT 500 to BDT 200, the new limit is active right away.
To increase a deposit limit, you must wait out a set period — typically 24 to 72 hours. This delay is intentional, to prevent decisions driven by impulse.
Self-Exclusion carries stricter rules. It cannot be reversed before the set period expires. Once permanent Self-Exclusion is applied, it cannot be changed. To request a limit adjustment, contact [email protected] — all changes are processed in accordance with system rules.
The easiest way to check 3dky's promotional offers is directly through your account Log In After logging in, you can view all currently active offers on the homepage or in the Promotions/Offers section.
New offer notifications are also sent to your registered email — but only if you have opted in to email alerts. If you have not consented, or have withdrawn consent, you will not receive any marketing emails.
Promotions don't follow a fixed schedule — they may be weekly or tied to special events. One important tip: don't deposit beyond your budget just to catch an offer. If you miss one, another will come along. For details on any specific offer, reach out directly at [email protected].
Need More Help?
Contact us for any questions about Responsible Gaming, setting limits, or Self-Exclusion.
[email protected] View full FAQGaming should always be fun — that's 3dky's promise
Responsible gaming isn't just a policy — it's our core philosophy
3dky believes every user is capable of making the right decisions for themselves — they just need the right information and tools. That's why our responsible gaming features aren't just for show; they are built to genuinely work.
3dky is not an official partner of any government body, bank, or financial institution. Our design draws inspiration from Bangladeshi culture, but this does not represent any formal institutional affiliation.
Following the guidance on this page will keep gaming a safe and enjoyable experience. If you ever feel like things are getting out of hand, we are always here for you.
Play responsibly. Play with enjoyment.
Enjoy gaming at 3dky by knowing your limits, setting a budget, and keeping it fun — fully available in Bangla.
Before You Register Terms & Conditions and Privacy Policy Read on. For adults 18+ only.